Enquiry Form
Warranty & Support
Optional limited warranty (7 / 15 / 30 days)
• Extended warranty plans (on request)
• Tech support for B2B clients (basic troubleshooting)
At Revox FZ LLC, we stand behind the quality of the products we supply. To ensure peace of mind for our partners, we offer flexible Warranty & Support options tailored to meet the needs of B2B wholesale clients. Our goal is to help you maintain trust with your end customers by backing your inventory with reliable after-sale coverage.
We provide an optional limited warranty period of 7, 15, or 30 days, depending on your business needs and product category. This allows you to select the appropriate coverage level based on your market segment and sales model. During the warranty period, devices found to have covered defects in functionality may be returned or replaced, in line with our terms and conditions.
For clients requiring greater protection, we also offer custom extended warranty plans upon request. These can be structured around your sales cycles or specific customer requirements, providing additional confidence and a competitive edge in your market. Our team will work closely with you to develop a support framework that aligns with your operations.
We understand that not every issue requires a return. That’s why we provide basic technical support to our B2B clients, including assistance with troubleshooting common problems, performing resets, and diagnosing early-stage performance concerns. This allows our clients to resolve minor issues quickly and reduce unnecessary device returns.
Our warranty and support services are designed to be fast, responsive, and business-friendly. We streamline the claims process to minimize delays and ensure your business continues to operate smoothly. Our dedicated support team is ready to assist you with documentation, diagnostics, and replacements whenever applicable.
At Revox FZ LLC, we view support not as an afterthought, but as a core component of the value we deliver. When you partner with us, you gain more than just a supplier — you gain a team committed to standing by your side with reliable service, responsive communication, and flexible warranty solutions that scale with your business.
